You can’t remember your password and you’re logged out
- Click on the "Log in" button, then on "Forgotten password?".
- Enter the email address associated with your OpenRunner account.
- A reset email will be sent to you. Make sure to check all your email folders (inbox, spam, promotions, etc.).
- In this email, click on the "Change password" button.
- Enter your new password on the page that opens, then click on "Save".
- Return to the OpenRunner website and log in with your email address and new password.
You want to change your password and you’re already logged in
On the website
- Click on your username at the top right of the screen, then select “My Space”.
- Select "My profile" from the drop-down menu.
- Click on the "Password" tab.
- Enter your new password in the designated field.
- Click on "Save" to confirm the change.
On the mobile app
- Go to the "More" page.
- Select "Account settings".
- Click on "Password".
- Enter your new password in the designated field.
- Click on "Save" to finalise.
By following these steps, you can easily reset or change your password depending on the situation.
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