Reset or change your password

You can’t remember your password and you’re logged out

1. Click on the "Log in" button, then on "Forgotten password?".
2. Enter the email address associated with your OpenRunner account.
3. A reset email will be sent to you. Make sure to check all your email folders (inbox, spam, promotions, etc.).
4. In this email, click on the "Change password" button.
5. Enter your new password on the page that opens, then click on "Save".
6. Return to the OpenRunner website and log in with your email address and new password.

You want to change your password and you’re already logged in

On the website

1. Click on your username at the top right of the screen, then select “My Space”.
2. Select "My profile" from the drop-down menu.
3. Click on the "Password" tab.
4. Enter your new password in the designated field.
5. Click on "Save" to confirm the change.

On the mobile app

1. Go to the "More" page.
2. Select "Account settings".
3. Click on "Password".
4. Enter your new password in the designated field.
5. Click on "Save" to finalise.

By following these steps, you can easily reset or change your password depending on the situation.